Welcome to myboatshop.co.uk

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Customer Service


Welcome to myboatshop.co.uk

We pride ourselves on the level of service we can provide to you as a customer, we have tried to make this website as user friendly as possible, but if you have any questions at all please do not hesitate to contact us by the contact page or email, orders@myboatshop.co.uk. Or you can call us on 00 44(1)534711012.

 

We will reply to any email ASAP, if we have to revert to any of our suppliers, this may be delayed, but we will inform you if this is the case.

Returns
Notification of defective items must be within 5 days of delivery NO EXCEPTIONS!

Buyer is responsible for all shipping and insurance charges if the item needs returning.

Returns must have all original packaging and the item/s returned. Any found to be defective or damaged will be return to buyer at buyers expence.

All returns are subject to a 20% restocking fee.

We recomend that goods be returned by an insured means.


Our Returns address is:
Myboatshop.co.uk
South Pier Marine
South Pier,
St Helier,
Jersey,
Channel Islands,
JE2 3NB

All returns must be made for the attention of Mick

All returns must have a note inside with the reason for the return, the original order number or date when the item/s were ordered


Images
Product images are for illustration purposes only and may differ from the actual product.


Terms And Conditions
All sales by us are subject to stock availability. If items are or become unavailable then we will inform you by email if there is an alternative part applicable. In the event we are unable to fulfill a request for a certain item then we will offer a refund or credit for the item concerned. We guarantee that we will not sell or pass your data to a third party outside the Group, in the normal course of business, unless that third party requires the data to fulfill your order.


Myboatshop.co.uk - Jersey, Web Site- terms of usage
myboatshop.co.uk aims to provide up to date and accurate information on its web site. However there can be no guarantee as to the accuracy of the information on this site. Your data or information generated from the usage of our site may be transferred, sold or assigned to another third party as a result of a sale, transfer of business, merger, reorganisation, liquidation or change in control of myboatshop.co.uk trading under South Pier Marine 2008 Limited.


Please check, prior to ordering, that the part you require is the correct part for your boat, as an increasing amount of customers are ordering incorrect parts for their boats and are suffering unnecessary restocking charges on incorrectly ordered parts. If you are unsure you are ordering the correct part, please contact us, preferably by e-mail.


Also please be aware of the following within our returns policy.
All goods MUST be returned in the same condition and packaging as they were despatched or they will be returned to you and no refund will be issued.


Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by our suppliers on this Web Site, but myboatshop.co.uk is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site, Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided "AS IS." Myboatshop.co.uk makes no representation or warranty whatsoever regarding the completeness, accuracy, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

 

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